When you phone or call in to the office, one of our friendly care team will be happy to give you information on all aspects of our service.
If you decide to go ahead an appointment will be made at your convenience to visit you and the person you care for
to discuss and plan both your needs. The finished care plan will reflect the outcomes expected by you.
We take pride in matching the most suitable members of staff to you which will get our care journey together
off to the best possible start.
We will review the service we are providing to ensure your needs are being met.
Questionnaires are sent out yearly to ask your views of the service, what it means to you and how we can improve.